Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit an inquiry or contact form
• Schedule a consultation or appointment
• Subscribe to our email list
• Request or download a resource
• Complete a questionnaire, survey, feedback form, or testimonial form
• Create or use an account or client portal
• Enter into an agreement for our services
• Make a payment
• Leave a comment, review, or other content on the website
• Communicate with us by email, through our website, or through our client management system

Depending on your interaction with Murphy Lane Interiors, this information may include your name, email address, telephone number, mailing or project address, project details, project budget, photographs or information about your home, billing information, communications with us, and other information you choose to provide.

Information Collected Automatically

When you visit this website, certain information may be collected automatically, including information about your browser, device, network, IP address, referring website, pages viewed, links clicked, and how you interact with the website.

We use this information to understand how visitors use our website, improve the website experience, evaluate the effectiveness of our content and marketing, and maintain the security and functionality of the website.

How We Use Your Information

We may use information collected through our website and services to:

• Respond to inquiries and communicate with prospective and current clients
• Provide interior design services and manage client projects
• Schedule appointments and consultations
• Prepare proposals, contracts, questionnaires, invoices, and other project materials
• Process payments
• Provide requested resources or downloads
• Send newsletters, design content, business updates, or marketing communications when you have chosen to receive them
• Improve our website, services, and client experience
• Analyze website traffic and marketing performance
• Personalize or measure advertising and marketing efforts
• Prevent fraud, maintain security, and protect our business
• Comply with legal and regulatory obligations

We do not sell your personal information in the traditional sense of exchanging your personal information for money.

Website Hosting & Analytics

Our website is hosted by Squarespace. Squarespace may collect information about visitors to help operate, secure, and analyze use of the website.

We currently use Squarespace's built-in analytics and may use additional analytics and advertising technologies in the future, including services such as Google Analytics, Meta Pixel, Pinterest Tag, or similar tools.

These services may use cookies, pixels, or similar technologies to collect information about how visitors interact with our website. This information may be used to measure website traffic, understand visitor behavior, evaluate marketing performance, and provide or measure relevant advertising.

Cookies & Similar Technologies

This website uses cookies and similar technologies. Cookies are small files or pieces of information stored on your device that help websites function properly, remember preferences, understand visitor activity, and support analytics and marketing.

Some cookies are necessary for the website to function. Other cookies may be used for analytics, performance, or marketing purposes.

Where available, you may manage your cookie preferences through the cookie controls provided on our website. You may also adjust cookie settings through your browser. Disabling certain cookies may affect the functionality of portions of the website.

Client Management & Forms

Murphy Lane Interiors uses Dubsado to manage portions of our client and prospective-client experience. Forms embedded on this website may be provided through Dubsado.

When you submit information through these forms or interact with our client management system, information may be processed by Dubsado on our behalf. This may include contact information, project details, questionnaires, scheduling information, contracts, invoices, communications, and other information related to your inquiry or project.

Your use of Dubsado-powered features may also be subject to Dubsado's own privacy practices.

Payments

Payments for Murphy Lane Interiors services may be processed through Stripe.

When you make a payment, payment and transaction information necessary to process that payment may be collected directly by Stripe or other applicable payment service providers. Murphy Lane Interiors does not directly store complete payment card information provided through these payment processors.

Payment providers process your information according to their own privacy policies and security practices.

Email Communications

If you choose to subscribe to our email list, download certain resources, or otherwise consent to receive marketing communications, we may use your name, email address, and related information to send you design content, business news, resources, promotions, or other communications.

We may use a third-party email marketing provider to manage these communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails. You may still receive non-marketing communications related to an active inquiry, project, transaction, or other business relationship with Murphy Lane Interiors.

Affiliate Links

From time to time, our website, blog, social media, emails, or other content may include affiliate links. This means Murphy Lane Interiors may receive a commission or other compensation if you make a purchase through certain links, at no additional cost to you.

Murphy Lane Interiors currently participates in affiliate programs including LTK and may participate in additional affiliate programs in the future.

Affiliate networks and retailers may use cookies, pixels, or similar tracking technologies to determine whether a purchase or other activity resulted from an affiliate link. Information collected through these technologies is subject to the privacy practices of the applicable affiliate network or retailer.

Affiliate relationships do not determine the products, materials, furnishings, or resources we choose to share or recommend.

Comments, Reviews & User-Submitted Content

If you choose to leave a comment, review, testimonial, or other content through the website, information you intentionally make public may be visible to other website visitors.

Please avoid submitting personal, confidential, or sensitive information in publicly accessible areas of the website.

We reserve the right to moderate or remove user-submitted content when appropriate.

How We Share Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide our services.

These providers may include website hosting providers, client management systems, payment processors, email marketing platforms, analytics providers, advertising platforms, scheduling tools, and other technology or professional service providers.

We may also disclose information when required by law, to respond to lawful requests, to protect our rights or property, to prevent fraud or misuse, or in connection with a sale, merger, reorganization, or transfer of all or part of our business.

We do not share personal information with third parties for purposes unrelated to operating our business, providing our services, or conducting our legitimate marketing activities except as described in this policy or with your consent.

Third-Party Websites & Services

Our website may contain links to websites, retailers, social media platforms, affiliate partners, or other third-party services that we do not control.

Once you leave our website or interact directly with a third-party service, that third party's privacy policy and terms apply. Murphy Lane Interiors is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of websites and services you choose to use.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and project records, fulfill the purposes described in this Privacy Policy, comply with legal, tax, accounting, or contractual obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

Data Security

We take reasonable administrative and technical measures to protect the personal information entrusted to us.

However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the ability to request access to, correction of, or deletion of personal information we maintain about you.

You may also opt out of marketing emails at any time and manage certain cookie or tracking preferences through the controls available on our website or through your browser.

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Children's Privacy

This website and Murphy Lane Interiors' services are intended for adults and are not directed to children under the age of 18.

We do not knowingly collect personal information from children under 18. If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.

Visitors Outside the United States

Murphy Lane Interiors is based in Minnesota, United States, and our website and services are primarily intended for users located within the United States.

If you access this website from another country, you understand that your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology providers, business practices, or applicable requirements.

When changes are made, the “Last Updated” date at the top of this page will be revised. We encourage you to review this Privacy Policy periodically.